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Switchboard Operator

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Switchboard Operator
Office, Administrative, and Customer Support > Receptionists and Operators  > Switchboard Operator
Job Purpose: Answers telephone switchboard and processes calls to the appropriate individuals according to purpose of call.
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Industry Forecast Data
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Number of similar jobs posted on Monster:
Rate of Growth in percent:
26
-16.60
%
Rapid decline when compared with other industries
Size of Industry in 2006:
Size of Industry in 2016:
19,000
15,000
Source: Bureau of Labor Statistics, May 2006
Duties
Skills
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Attention to Detail
Customer Focus
Customer Service
Dependability
Informing Others
Interpersonal Communication
Listening
Organization
People Skills
Productivity
Quality Focus
Supply Management
Telephone Skills
Qualifications
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  • Phone Skills/Experience
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