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Call Center Scheduling Manager

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Call Center Scheduling Manager
Office, Administrative, and Customer Support > Customer Service Management  > Call Center Scheduling Manager
a.k.a. Call Center Scheduler, Call Center Scheduling Coordinator.
Job Purpose: Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
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Number of similar jobs posted on Monster:
Rate of Growth in percent:
169
14.30
%
Faster than average when compared with other industries
Size of Industry in 2006:
Size of Industry in 2016:
1,424,000
1,628,000
Source: Bureau of Labor Statistics, May 2006
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Management Proficiency
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