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Call Center Representative - Financial Services

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Call Center Representative - Financial Services
Office, Administrative, and Customer Support > Call Center  > Call Center Representative - Financial Services
a.k.a. Call Center Officer, Call Center Personal Banker.
Job Purpose: Serves customers by determining financial needs; fulfilling requests; answering inquiries; completing transactions; resolving problems; maintaining database.
Go to Qualifications | Go to Required Skills
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Industry Forecast Data
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Number of similar jobs posted on Monster:
Rate of Growth in percent:
291
32.10
%
Much faster than average when compared with other industries
Size of Industry in 2006:
Size of Industry in 2016:
207,000
273,000
Source: Bureau of Labor Statistics, May 2006
Duties
Skills
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Active listening
Attention to Detail
Customer Focus
Customer Service
Data Entry Skills
Financial Planning and Strategy
General Math Skills
Interpersonal Communication
Multi-tasking
Networking
Organization
Phone Skills
Proactive
Problem Solving
Quality Focus
Resolving Conflict
Results Driven
Qualifications
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  • Financial Knowledge
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