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Call Center Product Support Specialist

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Call Center Product Support Specialist
Office, Administrative, and Customer Support > Call Center  > Call Center Product Support Specialist
Job Purpose: Serves customers by researching answers regarding products; providing product information, troubleshooting, and training; providing and developing resources.
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Number of similar jobs posted on Monster:
Rate of Growth in percent:
285
24.80
%
Much faster than average when compared with other industries
Size of Industry in 2006:
Size of Industry in 2016:
2,202,000
2,747,000
Source: Bureau of Labor Statistics, May 2006
Duties
Skills
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Active listening
Customer Service
Integrity
Interpersonal Communication
Multi-tasking
Networking
Organization
People Skills
Phone Skills
Proactive
Problem Solving
Product Knowledge
Quality Focus
Resolving Conflict
Qualifications
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  • Help Desk Experience
  • Self-Motivated

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