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Call Center Coordinator

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Call Center Coordinator
Office, Administrative, and Customer Support > Call Center  > Call Center Coordinator
Job Purpose: Coordinates and monitors the activities of the call center; provides guidance and direction to call center staff.
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Number of similar jobs posted on Monster:
Rate of Growth in percent:
364
24.80
%
Much faster than average when compared with other industries
Size of Industry in 2006:
Size of Industry in 2016:
2,202,000
2,747,000
Source: Bureau of Labor Statistics, May 2006
Duties
Skills
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Customer Focus
Customer Service
Data Entry Skills
Integrity
Interpersonal Communication
Listening
Multi-tasking
Networking
Organization
People Skills
Phone Skills
Problem Solving
Quality Focus
Reporting Skills
Resolving Conflict
Results Driven
Self-Motivated
Word Processing
Written Communication
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